Returns & Shipping.
We want you to love what you receive. Here is what to expect if something needs to be returned or made right.
Ready-made items
Unused, non-personalized products may be returned within 14 days of delivery in their original condition, with original packaging where applicable. Please contact us before sending a return.
Customers pay return shipping for change-of-mind returns. Original shipping charges are nonrefundable unless we made an error or the item arrived damaged.
Custom and personalized items
Because custom and personalized products are made specifically for you, all custom and personalized sales are final. This includes custom engraved hats, personalized gifts, and products made to your specifications.
If we made a mistake or your item arrived damaged or defective, we'll work with you to make it right.
Damaged, defective, or incorrect orders
Please email orders@lazyadesigns.com within 7 days of delivery with your order number, a description of the issue, and photos if possible.
For an error on our part or an item that arrived damaged or defective, we will cover any necessary return shipping and arrange an appropriate repair, replacement, or refund at no additional cost to you.
Requesting a return
Email orders@lazyadesigns.com with your order number and the reason for your return. Please wait for return instructions before mailing your item.
Once an eligible return is received and inspected, the refund will be issued to the original payment method. Your payment provider may take additional time to post the refund.
Shipping
Shipping costs and available delivery or pickup options are shown during checkout. Please check your shipping address before placing an order. For questions about shipping or your order, email orders@lazyadesigns.com.